Transasia has gradually developed its products, gone from the lower end to the high end ones, but one thing that has remain consistent is the service

“Transasia and I have been associated for more than 4 decades. I still recall when I first met Mr. & Mrs. Vazirani. They were down here in Kolkata and introducing some of their earlier machines to the customers. From the very first meeting itself, I felt very positive. I felt they were very sincere and in those days we didn’t have too many Indian companies. I did believe that maybe it’s the beginning of a very rewarding journey which of course has proved me correct. Whenever we select any company to be our partner, what do judge? Three things are important. First, the quality of the equipment, after all the quality has to be there. The second and very important is service. And third is affordability. These are the three major constituents. So I would say that Transasia has gradually developed its products, gone from the lower end to the high-end ones, but one thing that has remained consistent is the service. As an end user, I can honestly say I never had any complaints about this. Any instrument can break down, and nobody can promise that an instrument will never malfunction, but are you there when we need you? And yes Transasia has always been there and That’s why I trust Transasia. You may begin a relationship, but why do you continue it? Because of Satisfaction. Your entire team particularly the ones based in Kolkata because we usually interact with them, even from the ones in management in Mumbai, they have always been there. Your service has been outstanding. During our journey we started with smaller cell counters then as you upgraded we also upgraded and then we started with coagulation. Now when a customer comes back to you again and again means that he is a satisfied customer so that proof is enough. So this relationship has lasted for more than forty years which is like a marriage, there is something unique which is integrity, honesty, sincerity, and service.”

Dr.Subhendu RoyDr Tribedi & Roy Diagnostic Laboratory, Kolkata