If you talk of Transasia, first thing that comes to your mind is – service.

“I feel Transasia today is one of the best suited to provide complete solutions to Indian Labs. It is an excellent company that produces very good instruments that are made in India, has excellent support systems, and one of the best service networks in the industry which I don’t think anybody else has been able to come close to. That’s why we selected Transasia as our preferred partner for all our diagnostic solutions. If you talk of Transasia, the first thing that comes to your mind is – service. I don’t think that anybody else in India has been able to match the service and support that Transasia is able to provide. You can talk about the availability of spares which is instantaneous, and people who are very cooperative, in fact, it feels like the engineers are almost part of my own lab and our own staff, they take so much interest in our instruments and our work and give us almost the top priority. It has happened several times that late in the evening the instruments have broken down, say 3 or 4 o`clock. Normally some other company would have given us the spares the next day or the day after but Transasia has time and again given us the spares instantly. The excellent Biochemistry analyzers which Transasia produces, in terms of affordability, the menu that they have, the dedicated reagents they provide, the service support, and the reasonable cost of spares, I think has enabled every lab in India to have affordable and fully automated systems in their premises. This Made in India has really made a difference so that we can get that’s Made in India, is affordable and good at the same time. I would say keep up the good work that you have been doing. They have raised the bar so high and they keep it raising so it becomes challenging for them, clients have a lot of expectations and you have been meeting up these expectations so keep up the good work. We are always with you and hope you are also with us so that we can give better service to our patients”.

Dr Milind BhideManaging Director, Dr Bhide's Laboratory, Mumbai